How to Transfer to your Flash account
Step 1 - Login to your Shop2Shop account -> [...]
Invalid Request when redeeming Voucher
Step 1 - Does your airtime voucher/airtime slip starts [...]
Voucher Incorrect, try again
Check that your airtime voucher/airtime slip starts with *130*7467*14 [...]
Balance or Transactions not reflecting
Check how many shop accounts you have registered with [...]
Voucher redeemed, but zero balance
Step 1: Check that you have loaded your airtime [...]
Voucher already used Message
Steps to follow: Restart your phone. Check if you [...]
Cannot Swipe Card on T2P Device
Note that our Tap2Pay devices do not allow for [...]
Invalid Username or Password message
Step 1 - Click on the "Forget Password" link. [...]
