Steps to follow:
Restart your phone.
Check if you have 2 sim cards on your phone and check the balance each of the sim cards.
Our airtime works on all 4 networks; Cell C, Vodacom, MTN & Telkom, so please make sure you have inserted a sim card that corresponds to the correct network.

Note: If you only have 1 sim card and you’ve restarted with no change, please send a photo of the voucher to our contact center on 0664949032 and they will verify it for you.